Warehouse System Deployment Analyst

Company Description

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.Job DescriptionThe Deployment Team Analyst supports the deployment of the company's Warehouse Management System (WMS) to the Operating Companies (OpCo's). This position supports the configuration, testing, implementation, documentation, training and end user support of the WMS solution. Functions as a team member within the department and organization as required, and performs any duty assigned to best serve the company.Responsibilities include the following:• Work in a team environment contributing to configure, test, document, and deploy new WMS.• Develop business process flows for current and to-be states.• Document business use case scenarios and develop test scenarios.• Conduct testing activites and issue analysis to determine root cause of test case failures.• Document standard operating procedures and exception scenarios.• Create functional specification for integration and reporting requirements.• Addressing and assisting in finding resolution to issues related to new systems.• Accepting and promoting necessary changes to business processes.• Provides hands-on onsite training to end users, including field operations managers, supervisors, and associates of the WMS.• Provide post go-live functional/technical support trouble shooting.• Work independently and help others when assigned tasks are completed ahead of schedule.• Maintain a professional demeanor consistently demonstrating a positive approach contributing to a team player attitude.• Work on-site in OpCo's to attain an understanding of what is needed to get their jobs done safely, with a high level of efficiency and accuracy.• Performs other related duties as assigned.Travel weekly; typically Sunday/Monday through Thursday/Friday as part of the normal course of business.Some shift work required.Must live near a major airport.LI-ML1Required QualificationsHigh School Diploma/GED or Equivalent ExperienceRequired Experience:1 - 3 Years- Operations, warehousing or distribution experience.- Proficiency with Microsoft Excel and strong MS Office skills.- Strong analytical and critical thinking skills and attention to detail.- Adept at utilizing new technology in warehousing and distribution.- Strong communication skills, both verbal and written.- Highly motivated, well-organized, detail oriented and capable of multi-tasking.- Strong work ethic with the ability to meet tight deadlines and communicate obstacles to the project manager and team lead.- Must present a highly professional image and positive attitude.- Ability to work independently with minimal supervision and as a team member.Preferred QualificationsBachelor's Degree in Business Management, Operations Management or related area.Preferred Experience:5 - 7 YearsKnowledgeable of food service warehouse operational environments and IT infrastructure hardware such as RF handhelds, vehicle mount RF, and other IT equipment associated with WMS.EEO StatementPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.